We are a service-oriented factory specializing in making various fitness products as well as outdoor tents and pavilion supplies. Our reputation has gradually spread due to our ongoing focus and emphasis on our customers. Therefore, every year we receive many customers from all over the world to visit our factory.
Before guests arrive, our team will make various preparations in advance. We arrange professional tour guides and translators to ensure that guests can fully understand our factory and products. We also develop detailed itineraries based on the needs of our guests, including factory visits, product displays, process demonstrations, etc.
When guests arrive, we greet them warmly and provide them with a comfortable reception environment. We arrange a dedicated reception area to provide guests with tea and snacks. Our tour guides will introduce our factory history, product features and production processes to guests, and answer their various questions.
Guests have highly praised our factory and product quality, and they are also very satisfied with our service and professional attitude. During the visit, they were attracted by our process technology and innovative products, and expressed their appreciation for our design and production capabilities.
Due to the high level of customer satisfaction with us, every year some of our customers choose to travel to China and arrange time to specifically visit our factory. We welcome them and provide them with customized tours. We will show them the latest product styles and design concepts to let them understand our innovation and development.
After the guests’ visit, we will give them some small gifts to express our gratitude and welcome. These small gifts are usually our unique products or local souvenirs for guests to take home as souvenirs.
Through word-of-mouth spread of our service and product quality, more and more customers choose to visit our factory. We have won the appreciation and trust of our customers with our warm and thoughtful services and high-quality products. We will continue to work hard to provide the best service and products to every customer, allowing them to leave unforgettable memories during their visit to our factory.
